Premier Sales and Service Advisor

• Location: 

  Sunderland

• Posted: 06/11/2009 16:04

It is full-time late shitf pattern: Monday - Sunday, working between 12pm (noon) - 11pm.

Premier Banking. First class service.
Barclays Premier Banking is all about helping people make their money work harder for them. That means providing our high-value customers with a level of service and financial expertise they simply won't find elsewhere. Which is why we're looking for personable, passionate customer service professionals who can tailor each call to offer the perfect guidance and products to suit each customer's individual needs. We call it the personal touch.

What you'll give our customers
In short, you'll make our customer's lives easier by offering top-quality products. This means you'll do everything you can to understand a customer's lifestyle and needs so you can sell them the right products - from risk and current accounts to credit cards and lifestyle benefits. So, you'll need to have keen eye for a sales opportunity and know when to refer a customer to a product Specialist. Working with the rest of the team to deliver a seamless customer experience, it's your opportunity to satisfy a customer base who expect more.

What you'll get in return
Help our customers get the best that Premier Banking has to offer, and you'll get the same in return. We're not just talking about valuable benefits like great bonus potential, private healthcare, childcare savings, and a huge range of employee discounts. You'll also enjoy a unique company spirit that believes in giving people the freedom to do a great job today, and the support to reach their biggest ambitions in the future.

What you'll need
The success of everyone at Barclays is measured by their ability to put our customers at the centre of their day. To do that in this role, you'll need proven sales and service experience in a call centre environment and the ability to build strong customer relationships, quickly. With the commercial nous to recognise a sales opportunity and the dynamism to follow it through, we'll help you to build a first-class career within a first-class team.

We'll judge you on your ability and nothing else.
Careers built around customers

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